Return and Refund Policy
Refund and Return Policy At SRM Ayurveda IN/ Ayurika , customer satisfaction is our priority. Since we deal in personal care and wellness products, returns are subject to hygiene and safety guidelines. 1. Returns Eligibility We accept returns only if: Product is damaged Wrong product delivered Manufacturing defect Return request must be raised within 48 hours of delivery. 2. Non-Returnable Items Due to hygiene and safety reasons, the following are non-returnable: Opened or used products Herbal, cosmetic, skincare, wellness products Digital products or downloadable content 3. Refund Process Once your return is approved: Refund will be processed within 5–10 business days Amount will be credited to original payment method 4. International Orders For international orders: We do not offer returns unless product is damaged or defective. Shipping charges and customs duties are non-refundable. 5. Cancellation Policy Orders can be cancelled only before dispatch.Once shipped, cancellation is not possible. 6. Exchange Policy We only replace items if they are defective or damaged. 7. How to Request a Refund Send details with images/videos to:
ayurveda74srm@gmail.com
WhatsApp: +91-9709105055Include: Order ID Product name Reason for refund Photos/videos > SRM Ayurveda IN / Ayurika reserves the right to modify this policy at any time without prior notice.