Refund  and  Return Policy

 

At SRM Ayurveda  IN/ Ayurika , customer satisfaction is our priority. Since we deal in personal care and wellness products, returns are subject to hygiene and safety guidelines.

 

1. Returns Eligibility

 

We accept returns only if:

 

Product is damaged

 

Wrong product delivered

 

Manufacturing defect

 

 

Return request must be raised within 48 hours of delivery.

 

2. Non-Returnable Items

 

Due to hygiene and safety reasons, the following are non-returnable:

 

Opened or used products

 

Herbal, cosmetic, skincare, wellness products

 

Digital products or downloadable content

 

 

3. Refund Process

 

Once your return is approved:

 

Refund will be processed within 5–10 business days

 

Amount will be credited to original payment method

 

 

4. International Orders

 

For international orders:

 

We do not offer returns unless product is damaged or defective.

 

Shipping charges and customs duties are non-refundable.

 

 

5. Cancellation Policy

 

Orders can be cancelled only before dispatch.

Once shipped, cancellation is not possible.

 

6. Exchange Policy

 

We only replace items if they are defective or damaged.

 

7. How to Request a Refund

 

Send details with images/videos to:

ayurveda74srm@gmail.com

WhatsApp: +91-9709105055

Include:

 

Order ID

 

Product name

 

Reason for refund

 

Photos/videos

 

> SRM Ayurveda IN / Ayurika reserves the right to modify this policy at any time without prior notice.